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"This is completely consistent with what we anticipated," noted Jorge Zaysabazan, manager of counseling and technical services for Home Access Health Corporation. "In just one month, nearly 30 percent of our clients accessed our counselors between 5:00 p.m.and 2:00 a.m."
Home Access Health also responded to more customer service inquiries Saturdays and Sundays than during weekdays in August and September.
"We're available to our clients when other resources aren't," noted Richard A. Quattrocchi, president for Home Access Health Corporation. "Most people are more likely to take action when they're in the comfort and privacy of their own homes, not while they're at work."
People who purchase either Home Access (TM) or Home Access Express (TM) have the option of speaking with a professionally trained Home Access counselor 24 hours a day, seven days a week. Home Access counselors are trained under the direction of Home Access medical director Dr. Allan Frank to provide effective, quality HIV education and counseling to Home Access clients in an anonymous, sensitive and non-judgmental manner.
Home Access Health has a diverse counseling staff who represent a variety of cultures and ethnic/racial backgrounds. More than 20 percent of Home Access counseling staff are bilingual, over 50 percent are women and more than 30 percent are multi-cultural.
Recently cleared by the FDA in July, Home Access HIV-1 testing allows people to collect a blood spot sample, access professional counseling 24 hours a day, seven days a week, and retrieve a test result in 3 or 7 business days, depending upon the type of collection kit purchased.
The retail prices for Home Access Express(TM) (offers results in 3 business days) and Home Access(TM) (offers results in 7 days) are $49.95 and $39.95 respectively. Both products are offered in both English and Spanish with bilingual written instructions and 24-hour availability of Spanish-speaking counselors. Home Access Express(TM) can be purchased by calling 1-800-HIV-TEST.
Home Access Health Corporation is a privately held company dedicated to breaking the barriers in healthcare access by bringing people and technology together through telemedicine.
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CONTACT: Home Access Health Corporation Kevin Johnson, 847/781-2504 kj@homeaccess.com
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Copyright © 1996 - Business Wire. All rights reserved. Reproduced with permission. Reproduction of this article (other than one copy for personal reference) must be cleared through the Business Wire, Permissions Desk, Business Wire, 1185 Avenue of the Americas, 3rd Floor, New York, NY 10036; Tel: (212) 575-8822; FAX: (212) 575-1854. http://www.businesswire.com.
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