[Evaluation of outpatient care for people with HIV/AIDS in Rio de Janeiro, from the user's perspective] NLM AIDSLINE Important note: Information in this article was accurate in 2000. The state of the art may have changed since the publication date.

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[Evaluation of outpatient care for people with HIV/AIDS in Rio de Janeiro, from the user's perspective]

Cad Saude Publica. 1999 Oct-Dec;15(4):789-97. Unique Identifier : AIDSLINE MED/20100894
Gomes R; Silva CM; Deslandes SF; Souza ER; Instituto Fernandes Figueira, Fundacao Oswaldo Cruz, Av. Rui; Barbosa, 716, 2 andar, Flamengo, Rio de Janeiro, RJ 22250-020,; Brasil.


Abstract: This article analyzes perceptions by people with HIV/AIDS towards five specialized units under the State Health Department, Rio de Janeiro, concerning the care provided there. The research was based on both quantitative and qualitative methods. Data from 228 questionnaires and 19 semi-structured interviews were analyzed. The results generally indicated a positive evaluation on the part of this group of health care users. One conclusion was that the positive evaluation was actually related to the quality of the services available to them. However, users seem to have low expectations toward the level of services public clinics generally provide.


Keywords: JOURNAL ARTICLE no Rio de Janeiro, segundo a visao de seus usuarios. Acquired Immunodeficiency Syndrome/*THERAPY *Ambulatory Care Brazil English Abstract Female Human Male *Patient Satisfaction *Process Assessment (Health Care) QuestionnairesKWDjournalarticlenoriodejaneiro,segundoavisaodeseususuariosKWDacquiredimmunodeficiencysyndrome/KWDtherapyKWDambulatorycarebrazilenglishabstractfemalehumanmaleKWDpatientsatisfactionKWDprocessassessment(healthcare)questionnaires
000730
A0071430

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